Shipping policy
How long do you take to ship?
- For preorder items, please check the preorder updates page for all information. Your item is a preorder if it says preorder in front of the size you selected.
- For non preorder items/items that are Ready To Ship we try our best to ship them within a week of receiving the order. Sometimes there will be delays that will cause an order to take a bit longer than that to ship. The shipping time estimates that you see at checkout are estimates for how long an item will take to arrive ONCE IT'S BEEN SHIPPED, not how long it will take for us to ship an item.
- Items in the U.S. arrive between 1-5 days from being shipped usually.
- Items to Canada and Mexico can take 2-4 weeks.
- Items shipping anywhere else will take between 3-8 weeks, but delays are common.
- If you combined a non preorder item with a preorder item in your order then it will ship preorder items ship. If you mistakenly made an order like this you can use this listing and the "Separate Preorder Shipping" option to have the stocked items ship faster.
When will my preorder ship?
- Preorders all have ESTIMATES for their shipping time frames on their product page, but more current updates can be found on the Preorder Update page to get a better idea of when your item will ship.
- Delays are unfortunately common and the estimate is only that there is no guarantee on when a preorder will ship. If you don't want to wait for a preorder then please do not purchase any item listed as such.
Will I receive a tracking email when my order ships?
- Yes, a tracking link is always automatically sent to your email when the package is shipped. As long as you entered the proper email when you purchased you will receive this email.
- Tracking for international orders does not always extend past the United States, however you can check the tracking link to see if this is the case.
- Customers are responsible to know and be ready to pay for any customs or import fees for your items.